1. Introduction
Welcome to Shapene ("we," "our," "us"). By accessing and using our website Shapene.com and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or making any purchases. If you do not agree with any part of these terms, you must not use our services.
2. Use of Website
2.1 Eligibility: By using this website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.
2.2 Prohibited Uses: You agree not to misuse this website. This includes, but is not limited to:
● Engaging in illegal activities or violating any applicable laws.
● Posting or transmitting harmful, abusive, or defamatory content.
● Attempting to interfere with the website's proper functioning.
2.3 Account Security: If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for restricting access to your computer or other devices to prevent unauthorized access. You agree to accept responsibility for all activities that occur under your account.
3. Orders and Purchases
3.1 Product Information: We strive to ensure that the product descriptions, images, and prices listed on our website are accurate. However, errors may occur, and we reserve the right to correct them without prior notice.
3.2 Pricing: All prices are listed in the applicable currency for your region (e.g., USD or EUR). Shipping charges and applicable taxes will be added during checkout. We reserve the right to modify our prices at any time without prior notice.
3.3 Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity.
3.4 Payment: We accept various payment methods including credit cards, PayPal, and other secure methods as displayed at checkout. By providing payment information, you represent that you are authorized to use the payment method.
3.5 Order Cancellation: You may cancel your order within 24 hours of placing it by contacting our customer service team at [email protected]. After this period, the order may be processed, and cancellation will no longer be possible.
4. Shipping and Delivery
4.1 Shipping Policy: We offer shipping to various countries. Delivery times and shipping fees vary based on your location. Shipping details, including estimated delivery times, are provided at checkout.
4.2 Risk of Loss: All products purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such products pass to you upon our delivery to the carrier.
5. Returns and Refunds
5.1 Return Policy: We accept returns within 30 days of delivery if the item is in its original condition and packaging. To initiate a return, please contact us at [email protected]. You are responsible for the return shipping costs.
5.2 Refunds: Refunds will be issued to the original payment method after we have received and inspected the returned items. Please allow 7-10 business days for the refund to appear in your account.
5.3 Non-Returnable Items: Certain items such as intimate apparel or items marked as final sale may not be eligible for return.
6. Intellectual Property
All content on this website, including but not limited to images, logos, product descriptions, and website design, is the intellectual property of Shapene. You may not reproduce, distribute, or use any of this content without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, Shapene shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products. Our liability for any claim shall be limited to the amount paid by you for the product in question.
8. Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of the country in which you reside. Any disputes arising from these terms shall be resolved in the appropriate courts of that jurisdiction.
9. Changes to Terms and Conditions
We reserve the right to update or modify these terms at any time without prior notice. Any changes will be posted on this page, and your continued use of the website following such changes constitutes your acceptance of the new terms.
10. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Shapene. We are not responsible for the content, privacy policies, or practices of any third-party websites. Accessing any such websites is at your own risk, and we strongly advise you to review the terms and conditions of any third-party sites you visit.
11. Promotions and Discounts
From time to time, Shapene may offer promotions, discounts, or special offers. All promotional offers are subject to specific terms and conditions that will be provided at the time of the offer. We reserve the right to modify or cancel any promotions at any time, without prior notice.
● Discount Codes: Discount codes provided by Shapene can only be used once unless stated otherwise and cannot be combined with other offers. Any misuse of discount codes may result in order cancellation.
12. User-Generated Content
Our website may allow users to submit reviews, comments, photos, or other content ("User-Generated Content"). By submitting such content, you grant Shapene a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and modify your content on our website or in marketing materials. We reserve the right to remove any content that violates these terms or is deemed inappropriate.
You agree not to submit any content that:
● Is false, misleading, or defamatory.
● Infringes on the intellectual property rights of others.
● Is obscene, offensive, or otherwise inappropriate.
13. Electronic Communications
By using our website or providing your email to us, you consent to receive electronic communications from Shapene. This includes order confirmations, shipping notifications, and promotional emails. You can opt-out of promotional emails at any time by following the unsubscribe instructions included in the email.
14. Warranty Disclaimer
We make every effort to provide accurate product descriptions, but we do not warrant that product descriptions or any other content on our website is error-free, complete, or current. Products are provided "as is" without any warranties, either express or implied, except as expressly stated in our return policy.
15. Indemnification
You agree to indemnify and hold Shapene, its officers, employees, and affiliates harmless from any claim, demand, loss, liability, or expense, including reasonable attorney fees, arising out of or related to your use of our website, breach of these terms, or violation of any law or the rights of a third party.
16. Termination
We reserve the right to terminate or suspend your access to our website or your account at any time, without notice, for conduct that we believe violates these terms or is harmful to other users, us, or third parties.
17. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
Shapene Customer Service Email: [email protected]